Townends Group: Customer Reviews

Number of customer reviews: 4

  • 0 would use the agent again
  • 4 would not use the agent again

Reviewed by Al_CR0 on 2nd October 2008

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Townends Group again? NO

Very bad

Had to deal with Townends Croydon.

What a bunch of ********!!

Very unprofessional and rude. They charge for almost anything you could imagine and when you need them they simply do not care.

Never again

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Reviewed by Gettinglikemymother on 9th May 2008

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use Townends Group again? NO

Bad

Among other things too tedious to mention, the negotiator made a habit of trying to bully me over the phone, including trying to bully and frighten me into accepting a totally unjustified reduction just before exchange. This was Townends Putney - other branches may be better, but I don't intend to find out.

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Reviewed by Pafford on 25th October 2007

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Townends Group again? NO

Very bad

What an appalling bunch. Townends showed me a flat in the middle of being renovated, but when I got there it was in a terible mess - dirty and with work half completed.

They want bundles of money for ever simple action they carry out. For example, because I wanted to change my check out date as I would be abroad they wanted £100!!!! What a rip-off. They took several visits to complete simple repairs and will accept no responsiblity for anything.

My advice is to steer clear of Townends at all costs.

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Reviewed by dokwp on 8th April 2006

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Townends Group again? NO

Bad

They helped me to fid a nice flat but after I decided to live there, their helpfulness disappeared. They checked all my references twice - sure there is no need to do that!

I told them I was getting married and my wife would move in with me a couple of months later. They said it's not a problem. Then they wanted another £200 fee that they never told me about beforehand.

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